Twin City Heating & Cooling Company
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Testimonials

What Our Customers are Saying
  • Hoffman got my furnace running like new again. I'm very pleased.
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    “We bought a quality heating system from Hoffman over 10 years ago. Recently it developed some problems. I called Hoffman, and they got it back to the same quiet efficiency we enjoyed previously. Many thanks for a job well-done.”

    Bob C

  • The service tech was kind and communicative and was able to install the new one properly.
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    “My furnace was a challenge because the original was installed facing the wrong direction. The service tech was kind and communicative and was able to install the new one properly.”

    Hans S.

  • The work was more extensive and the price was lower than the three other bids I received.
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    “Steve and crew were fantastic. They removed the old ductwork and then allowed me some time to do some basement work before they installed the new ductwork and furnace. The work was more extensive and the price was lower than the three other bids I received.”

    John B.

  • Cleaned up after themselves. Very professional.
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    “Great job for a decent price. On time polite efficient. They did exactly what they said they would do when they said they would do it. Cleaned up after themselves. Very professional.”

    Patricia V.

  • Did a great job, everything came out pretty well.
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    “Did a great job, everything came out pretty well. I closed the deal with the sales person around 11am and the furnace was installed by 5 they knew I had no heat.”

    Dennis K.

  • We'll be enjoying their work for years to come.
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    “Andy was very helpful with our decision to buy a Lennox furnace. Then Mark and Jay came to install the unit. The installation was very well done. They took pride in what they were doing and did an excellent job. We'll be enjoying their work for years to come.”

    Michael M.

  • They did an awesome job.
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    “They did an awesome job. The only thing is I wish they would have asked me on a route around a box, before doing it. (I would have preferred it next to the wall.) Although, I will definitely keep them in mind for future work.”

    Homeowner

  • Would Recommend Then To My Friends And Neighbors.
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    “Good Experience. Knowledge of Lexxox Products Exceptional. Put Down Drape Cloth Over Carpet. Clean Up Well. Would Recommend Then To My Friends And Neighbors.”

    Ann W.

  • Very respectful of home and not leaving a mess.
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    “Amazing customer service and quality of work! Installed furnace and central air the very next day. Very respectful of home and not leaving a mess. Would recommend anytime.”

    Karen K.

  • This company did the impossible.
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    “The conventional wisdom in the "economic triangle" of GOOD--FAST--CHEAP is that you can only get 2 out of 3. This company did the impossible and our new furnace and AC was installed WELL-QUICKLY-AND INEXPENSIVELY! The new Lennox air conditioner is much quieter than the old monster.”

    Gerald P.

  • Very professional from start to finish.
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    “Very professional from start to finish. Even let the dog back in from outside :-). Would highly recommend them.”

    Kevin B.

  • Superior customer service, excellent product and value for the cost and great installation crew.
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    “Furnace went out over the holiday and Hoffman was there on a holiday. Superior customer service, excellent product and value for the cost and great installation crew. Ten-year warranty included. I would highly recommend Hoffman Refrigeration and Heating.”

    Barb D.

  • The furnace we ended up going with was a better brand than other companies.
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    “Very happy so far with the furnace. Quick response time. Sales rep explained everything to me over the phone and gave me a quote... which I really liked because several other companies refused to give a quote over the phone and required an appointment be made, which I'm sure would be a huge sales pitch. They also quickly made an appointment to come by the house to confirm the estimate he gave me over the phone. The furnace we ended up going with was a better brand than other companies I talked to, and up to 1/2 the cost of some other quotes I received.”

    Matt P.

  • We are very happy with the job and will refer people needing this kind of work.
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    “Steve was very informative about the products and their installation. Gary did a fast and efficient installation in a very short time. We are very happy with the job and will refer people needing this kind of work.”

    Richard B.

  • Hoffman was both the lowest bidder of three that we solicited and also had the quickest availability.
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    “Hoffman was both the lowest bidder of three that we solicited and also had the quickest availability. Steve Chiarella was very informative in explaining our furnace options and advised us to avoid expensive options that we did not need. He followed up after the project to ask us how things went and if we had any problems. Clean up afterward was very thorough. Additionally, Hoffman had the best warranties and added other features such as duct cleaning and a programmable thermostat included in the price that the other bidders did not all at an overall lower bottom line price. Highly recommend this company.”

    Mark S.

  • I have told many family and friends about Hoffman Refrigeration and Heating company.
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    “Scot came out to my home and did a very good job of explaining the furnace and AC units to me. He was friendly, not pushy into getting a sale. I have told many family and friends about Hoffman Refrigeration and Heating company.”

    Patty P.

  • Now I actually have a furnace that doesn't run nonstop and actually has hot air coming out!!!
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    “I had a furnace put in and they did an awesome job because my house had to be rewired because the zone heating was all messed up and they fixed it in a timely manner and I would recommend them Highly as they are courteous, informative, and Now I actually have a furnace that doesn't run nonstop and actually has hot air coming out!!!”

    Mary D.

  • They called ahead to verify the time and was on time as committed.
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    “I hired them to install a new furnace. They did a very neat job and in record time. They called ahead to verify the time and was on time as committed. Very professional.”

    Charles S.

  • I would not hesitate to recommend them to anyone.
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    “We had a good experience from start to finish. We received a very good bid on a Lennox furnace and it was installed without any problems the next day (a Saturday). Time will tell if we have any problems with the unit, but they also installed another furnace for us at a prior house that had no issues. I would not hesitate to recommend them to anyone.”

    Kyle H.

  • Hoffman was very upfront about their pricing and never tried to sell me additional products like other companies who came to give me bids.
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    “Hoffman was able to come out to my house on a Sunday to give me an estimate on a new furnace. Beyond that, they were able to give me a competitive price and install the new equipment within hours! I was so happy to not have to go through another night without heat and would highly recommend their services to others. Hoffman was very upfront about their pricing and never tried to sell me additional products like other companies who came to give me bids.”

    Edmund B.

  • I will recommend Hoffman/Andy with everyone I come in contact with.
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    “My estimate representative, Andy Barthol, was extremely professional & knowledgeable not only about the product but also about the warranties, financing, customer service, and any follow up maintenance. I was so impressed, I purchased the air conditioner the same day. We had gone through 3 other estimates & none of them came close to what Hoffman/Andy proposed regarding the total purchase. I was approved the same & the installation was completed the next day by installers who were as professional as Andy. In the future, I will recommend Hoffman/Andy with everyone I come in contact with.”

    Karen W.

  • Same day service for us.
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    “I would recommend Hoffman. Sticker shock on central air units, but they were competitive with the others that we called. Same day service for us.”

    Ryan S.

  • Steve extremely extremely knowledgeable and no pressure was applied.
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    “I reviewed several companies I chose Hoffman because the salesman was not pushy extremely helpful and knowledgeable in the products in which they had to offer. The installation man Mike and Dave I would highly recommend them to anybody and everybody in as a matter fact my family is choosing to go with Hoffman because I consider these two installation man the dynamic dual. They're very conscious of exactly what they're doing in their work they had to cut into my ceiling and they did an awesome and awesome awesome job. Whereas I was extremely concerned that there would be a huge mass that I would have to clean up afterwards and there was not they were extremely fast and efficient and I am extremely pleased with the job that I received I give this company five stars if I could give them 10 Stars I would.if you're looking for a company that is not there to upsell you or rip you off especially for me as a single woman in a home I highly recommend going with Hoffman my salesman was Steve extremely extremely knowledgeable and no pressure was applied.”

    Carey H.

  • Steve Hoffman was great in helping me to choose the right heating unit for my house.
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    “Steve Hoffman was great in helping me to choose the right heating unit for my house. The crew who installed the new heater (next day!) were on time, efficient, and left no mess when they were done.”

    Shaun D.

  • I will absolutely call him again!
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    “Mike did a great job. We had issues with our AC on a Sunday, he not only answered his phone and took my call but also walked me through exactly what I needed to do in order to keep my AC running until he was able to make it the very next day. Great service in that he made it work for his schedule to stop by our house and fix our unit. I will absolutely call him again!”

    Phillip E.

  • The install was quick and easy and they cleaned up nicely afterward.
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    “Everyone was really nice and our new AC was installed a few days after we told them to go ahead. The install was quick and easy and they cleaned up nicely afterward.”

    Ryan S.

  • Price was VERY reasonable.
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    “Great experience from start to finish and was very considerate of my time constraints, fitting me in the same day I called. Price was VERY reasonable.”

    Trevor C.

  • The work was more extensive and the price was lower than the three other bids I received.
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    “Steve and crew were fantastic. They removed the old ductwork and then allowed me some time to do some basement work before they installed the new ductwork and furnace. The work was more extensive and the price was lower than the three other bids I received.”

    John B.

  • Flexible financing.
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    “Quoted price for furnace replacement. Replaced furnace with new and took the old. Fast efficient install of fewer than two hours. Furnace runs great and looks great. Flexible financing. Allowed me to pay in full a week after install.”

    Eric H.

  • It was so fast! 5+++ Star rating.
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    “I was amazed! I got my quote early Wednesday morning, by mid day Thursday, it was installed! It was so fast! 5+++ Star rating. Have recommended to two friends already! Definitely our go to company!”

    Joy K.

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